Cancellation policy

Effective  January 1st, 2019

SALT DEN

Himalayan Therapeutic Wellness Center

Hours: Mon-Sat: 9am-7pm, Sun: 10am-4pm (518)-785-7258

 

Cancellation Policy

Effective January 1st, 2019

 

The Salt Den understands that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies will be honored: 
24-hour advance notice is required when cancelling an appointment and/or event session.  This allows the opportunity for other clients to schedule an appointment.

 

If you are unable to give us 24 hours advance notice you will be charged for your appointment, in full. 

 

*Please note that a credit card is required at the time of booking a massage appointment, and will remain on file.*

No-shows
Not calling within 24 hours or "no show" will be charged the total amount for their missed appointment. 

Late Arrivals

If you arrive late, Salt Den Personnel will determine if there is enough time remaining to begin your session. Salt Cave sessions are timed, and late arrivals will not be permitted inside the cave, once a session has begun.  Other services may be shortened or moved to the next available appointment in order to accommodate all scheduled appointments. Late arrivals will be charged the total fee of the appointment scheduled.

 

In consideration to your therapist and other clients, please plan accordingly and arrive 15 minutes early.

 

654 Watervliet Shaker Rd.

Latham, NY  12110

HOURS

Mon - Sat 9 am - 7 pm

Sundays 10 am - 4 pm

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